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Warranty

  • Most computer parts carry up to six (6) month warranty.
  • Laptops starting from 6 months 
  • Additional Warranty Upgrade 6 months to 1yr for Laptops: $250.00
  • Speakers/Headsets: 3 months
  • CCTV Bulb Camera: 1 month
  • Laptop Adapters: 1 month
  • Epson Printers: 1 YR Warranty with Epson Local Service Centre 
  • No warranty on ink cartridges.
  • "Final sale" items have no warranty.
  • One (1) month warranty on repairs, upgrades, and services

 

The following voids our warranty:

  • Part/s purchased incompatible with system
  • Faulty installation
  • Damage caused by electrical failure or power interruption
  • Virus infection
  • Product misuse
  • Software conflict
  • Items subjected to abuse, misuse, accident, alteration, neglect, unauthorized repair, or installation are not covered by warranty.
  • Management reserves the right to make the final decision

 

Replacement under Warranty

  • A five (5) working day wait period on return of goods for replacement applies.
  • If a faulty item is replaced by an item of greater value, the customer is responsible for the difference in cost.
  • Replaced items may be of a different brand but will be of equal performance.
  • Working items will not be replaced.
  • A minimum service charge of $50 applies to any goods returned as faulty that are in working condition.
  • Service charges apply to any items brought in for replacement that are infected with viruses or that are misused. These items will not be replaced under warranty.
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