Terms & Conditions
Warranty
- Most computer parts carry up to six (6) month warranty.
- Laptops starting from 6 months
- Additional Warranty Upgrade 6 months to 1yr for Laptops: $250.00
- Speakers/Headsets: 3 months
- CCTV Bulb Camera: 1 month
- Laptop Adapters: 1 month
- Epson Printers: 1 YR Warranty with Epson Local Service Centre
- No warranty on ink cartridges.
- "Final sale" items have no warranty.
- One (1) month warranty on repairs, upgrades, and services
The following voids our warranty:
- Part/s purchased incompatible with system
- Faulty installation
- Damage caused by electrical failure or power interruption
- Virus infection
- Product misuse
- Software conflict
- Items subjected to abuse, misuse, accident, alteration, neglect, unauthorized repair, or installation are not covered by warranty.
- Management reserves the right to make the final decision
Replacement under Warranty
- A five (5) working day wait period on return of goods for replacement applies.
- If a faulty item is replaced by an item of greater value, the customer is responsible for the difference in cost.
- Replaced items may be of a different brand but will be of equal performance.
- Working items will not be replaced.
- A minimum service charge of $50 applies to any goods returned as faulty that are in working condition.
- Service charges apply to any items brought in for replacement that are infected with viruses or that are misused. These items will not be replaced under warranty.
